Whether you're building a large development or renovating a property, we've got the know h2ow to guide you through the process and help you on your journey.
Everything you need to know is set out below, but if you still need more information don't hesitate to email firstname.lastname@example.org or give us a call on 0333 000 0060 (lines are open Monday to Friday, 8am to 4pm).
Click here to find out about our charges for new connections.
Click here to see our list of self-lay application forms and guidance notes.
Fire main and sprinkler connection
Water connections to an existing main
Section 45 (services) application form
Water UK levels of service
Water UK produces a set of standards that you can expect from us. Find out how we're performing here.
You can ask for a ‘New Appointment and Variation’ (NAV) to serve your development in a defined area known as an inset.
New mains connections
Working near a water main
Mains requisition calculator
Use our calculator here to estimate the cost of on-site water mains.
Find a groundworker
Use the below postcode checker to find an approved groundworker near you.
If things go wrong
If we've got something wrong, please click on the link below and follow the step-by-step guide so we can investigate.