Network latest:

  • Thank you to all our customers who are being water savvy during the hot weather. Using water wisely helps to ease the pressure on our extensive network of 9,000 miles of pipes, pumping stations and treatment works which are working round the clock to keep taps running. We’re continuing to see a big increase in demand, so we really need everyone to pull together and help us save water by avoiding any non-essential use, especially during peak times. Find out more

0333 000 0018

Lines are open Monday to Friday, 8am to 6pm.

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For out of hours emergencies (open 10pm to 6am, seven days a week), call:

0333 000 0365

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