We’re investing £5.6 million in upgrading the water network in the Punnetts Town area of East Sussex to improve the quality of your drinking water.

We know our water supply in the area is not the standard we want for our customers and discolouration has been a common issue. To help improve this, we will be replacing approximately 6.5 kilometres of old water main along Battle Road, between Heathfield and Rushlake Green.

Work started on Tuesday 7 May, and is expected to take around 16 months, but we’ll do our best to get the work done quicker if we can, making sure we work safely and effectively.

This work forms part of a wider plan to improve the water supply network in East Sussex, with work also taking place in Rother, at our Bewl Water Treatment Works and in the Wadhurst area.

Project programme

Please be aware that this programme is to be used as a guideline only and may change depending on how work progresses. Please check the project updates below for the latest information.

We have between two and five teams working on this project during the life of the scheme, working in multiple areas. Their working hours will be 7.00am to 7.00pm weekdays and 9.00am to 5.00pm on Saturdays. There may be times during these hours when you do not see the team on site – this could be for a number of reasons including allowing concrete or the road surface to set or testing the new main. During these periods, please continue to follow traffic management structures – either abiding by the temporary lights or using the signposted diversion – to ensure the safety of everyone.

Below is the programme outline, detailed by road. If you would like to see the programme in chronological order by date, please click here(opens in a new tab).

Battle Road

We will not be working along Battle Road from one direction to another but moving between sections due to various considerations and restrictions.

LocationAnticipated date
A265 Burwash Road junction to School HillMid-January 2025 to mid-April 2025
Old Heathfield Road to Cade Street NurseryEarly September 2024 to early November 2024
Cade Street Nursery to Hugletts LaneEarly November 2024 to mid-January 2025
Hugletts Lane to Chapel Lane7 May 2024 to early August 2024
Chapel Lane to Upper Greenwoods LaneEarly August 2024 to mid-October 2024
Upper Greenwoods Lane to ColdHarbour LaneMid-October 2024 to mid-January 2025
Coldharbour Lane to North StreetMid-January 2025 to early April 2025
North Street to Blackdown LaneEarly April 2025 to mid-June 2025
Blackdown Lane to ‘Gorse Cottage’Mid-June 2025 to mid-August 2025
Three Cups CornerLate July to mid-September 2025

Middle Lane

LocationAnticipated date
Battle Road junction to Goldings Lane junction7 May 2024 to mid-July 2024
Goldings Lane junction to The ChantryMid-July 2024 to late August 2024
The Chantry to Pleydells CottagesEarly September 2024 to late November 2024

School Hill

This will be during the school holidays from mid-July 2024 to early September 2024

Halley Road

Late November 2024 to mid-January 2025

Barley Mow Lane

Early December 2024 to late December 2024, aiming to leave site before Christmas

Old Heathfield Road

School Hill junction to Battle Road junction: Late July 2025 to late August 2025

Pipe route

Pipe route identifying several locations
(opens in a new tab)

Diversion routes and traffic management

Most of the work will be carried out under temporary traffic lights on Battle Road, although the project will require a number of road closures, including side roads along Battle Road as work progresses and temporary traffic lights are moved to those areas. Small local diversions will be in place for these. This will allow us to minimise disruption by allowing two-way lights on the B2096.

HGV Diversion Route

For the closure of Middle Lane only, a HGV diversion route has been agreed with East Sussex Highways.

This travels along Cow Beech Road and Featherbed Lane to the A271, then follows the A271 up to Herstmonceux, along Gardner Street and Windmill Hill Road through to the junction with the A269.

Highways have other works in the area until the 11 May. If these do not complete before our works start (which Highways hope they will), for 7 to 11 May, this diversion route will then take the A269 to Ninfield, then follow the B2204 to rejoin Battle Road south of Netherfield. From 12 May, the diversion can continue along the A271 rather than travel via the A269 and B2204.

Current HGV diversion route:

HGV diversion route

FAQs

We know our water supply in the Heathfield and Punnetts Town area of East Sussex is not the standard we want for our customers and discolouration has been a common issue. To help improve this, we will be upgrading approximately 6.5 kilometres of water main.

We are finalising the programme of works but expect construction to begin in mid-May. The project is expected to take around 16 months.

Most of the work will be carried out under temporary traffic lights on Battle Road, although the project will require the following road closures:

  • B2096 Battle Road at Three Cups Corner
  • Middle Lane from the junction with the B2096 (Battle Road) to Pleydell’s Cottages
  • School Hill from the junction with the B2096 (Cade Steet) to the junction with Old Heathfield Road
  • Old Heathfield Road from the junction with the B2096 (Cade Street) to the junction with School Hill

We will also need to close side roads along Battle Road as work progresses and temporary traffic lights are moved to those areas. Small local diversions will be in place for these. This will allow us to minimise disruption by allowing two-way lights on the B2096.

Dates and durations of these closures will be advised closer to the start of the works.

The diversion routes, agreed by East Sussex Highways, are available on the website, southeastwater.co.uk/punnettstown, and will be clearly signposted locally for the duration of the works.

While we know traffic management can be disruptive, the safety of both the public and our workforce is a priority. Road closures will be kept to the shortest duration possible to minimise impact to customers and motorists.

No roads will be closed for the whole duration of the project. Closures will be detailed on this webpage and will be phased so that there are no clashes.

When creating a diversion, we are required to offer a route which follows the same class (or above) of the road we are closing. For example, when we close a B road, the diversion needs to follow other B roads or above.

We are aware that local residents may know quicker ways to navigate around a diversion route. However, we do not encourage this, again for safety, and advise all traffic to follow the official diversion route at all times.

Road signs will be placed in advance to reinforce this message and advise of the diversion route. Signage will remain in place for the duration of each road closure, and we urge people not to tamper with these.

We work in phases along the road, in up to 150m sections, to maintain access for residents and businesses, and where necessary work between junctions to prevent the use of multiway traffic lights.

When using the open cut method, we will excavate the section of road, lay the pipe and return the working area to its original state before we move to the next section. This may mean that the direction you take to enter or leave your property may change as we move along the road.

Bin collections and deliveries will still be able to access properties for the duration of our work, they will need to follow the diversion routes as signposted throughout. Our team on site will be able to support these if necessary by ensuring the excavations are safe to cross.

Teams will be working extended hours, from 7.00am to 7.00pm on weekdays, and from 9.00am to 5.00pm on Saturdays.

Our programme of works is based on using open cut methods to lay the new pipeline. This requires us to dig a trench to install the main. Once on site, we may find sections suitable for directional drilling: a faster method to lay pipeline. However, this is dependent on ground conditions. We have recently gathered information from several trial holes that will help us to determine which areas we can use this alternative method.

We will be working in School Hill, Old Heathfield Road and on the Battle Road closure during school holidays and so will not impact on the examinations period at the school.

There will be a short interruption to supply when we need to connect the new pipeline to the existing main. However, we will provide 48 hours notice prior to this happening, and whenever possible will avoid peak times of water usage.

Customers with additional needs be it a disability, mental health or financial concerns can sign up to our Priority Services Register to help us understand how we can help you. More information can be found at southeastwater.co.uk/priority.

This webpage will be updated as work progresses, but if you have any concerns during the work, the staff on site will be happy to answer any questions you may have. If you would like to speak to us direct, please call our Customer Technical Centre on 0333 000 1100 or email us at customerservices@southeastwater.co.uk

To register for free text or email updates about work in your area, visit aqualerter.southeastwater.co.uk/manage-alerts

Project updates

Pre-work investigations



Tuesday, 7 May 2024
08:00 AM

Project begins

Work has started on Battle Lane as planned, with work beginning in Location 3: Battle Road, starting at Hugletts Lane and working east to Chapel Lane. Traffic lights are now in place on this section.

Work planned to start on Middle Lane today has been delayed due to issues with the supply of HGV diversion signage and this is now expected to begin on Thursday 9 May.


Wednesday, 10 April 2024
10:48 AM

Thank you

Thank you to everyone who attended the Burwash scheme drop-in session on 3 April and the virtual drop-in session on 9 April. Your participation was greatly appreciated.

As we continue to make progress, we will keep you informed every step of the way. Any updates or developments will be communicated through this webpage, letters, emails, the AquAlerter system, and social media updates.

Your ongoing involvement is crucial to the success of this project, and we look forward to your continued support and collaboration.


Click here to view the presentation(opens in a new tab)


Tuesday, 2 April 2024
12:46 PM

Ever wondered what’s below the road surface?

We recently excavated several trial holes to help us determine the ground conditions and monitor for other utilities which may be in the area. This helps us to establish the best methods for laying the new pipeline and pinpoint the exact route it should take.

This photograph was taken at one of our trial holes. You can see that the ground make up shows the top tarmac layer of the road and reinforced concrete underneath, which is the main road structure and 300mm thick. You can see the changing geology from a hard, dark stone (600mm thick) to a sandy clay layer at the bottom of the pit. This shows the changing ground strata in the area and how it changes from a hard material, which is more difficult to break through, to a more easily dug area of clay.

Alt Tag Missing from Image

Share this Article: