Key facts:

Location: Queens Drive, Sevenoaks

Work: Replacing around 470 metres of burst-prone water pipes in Queens Drive, Sevenoaks, with some work also required in Greatness Lane and Orchard Close

Starts: Monday, 2 March, 2026

Duration: Approximately four months

As you may already know, the water pipes in your area have burst four times in the last year.

This has meant low water pressure and sometimes no water for our customers.

We’re sorry this happened – it’s not acceptable. We’re always working to reduce the number of leaks and bursts we have.

With this in mind, we’re going to be making some improvements to the water network in your community.


What’s going to happen and when?

We’re going to replace more than 470 metres of water pipes in Queens Drive, Sevenoaks, with some work also taking place in Greatness Lane and Orchard Close.

We’ll be starting work on Monday, 2 March, 2026. Our teams will work weekdays and some Saturday mornings. We may also work on some Sundays.

We expect the work to take approximately four months.

Will there be roadworks?

We’re sorry for the disruption this work is going to cause, we know it’s inconvenient and we’ll do our absolute best to keep it to a minimum.

Some useful information on how this will affect you is below:

Road closure

We’ll be working along Queens Drive. We’ll need to close the road in short sections between the junctions with Greatness Lane and Orchard Close.

Once we’ve completed work in Queens Drive, we’ll need to work in Orchard Close, which will also require a road closure. We’ll notify residents when this will be, as our programme of work progresses.

Towards the end of the project in May, there will also be some work required in private land to the north of Queens Drive, which will impact the access for some residents in this area.

We’ll contact those affected by this separately to confirm the impact and dates for this work.

Traffic lights

Queens Drive will be closed in sections from Monday, 2 March, starting at the junction with Greatness Lane.

Between Monday, 2 March and Thursday, 19 March, two-way traffic lights will also be in operation at this junction.

Frequently asked questions

You will be able to get to and from your home or business during this work. You may have to wait occasionally if we’re working directly outside the entrance to your property just while our team makes the area safe for you to get by.

The direction you enter from may not be your usual route or it may change as we move along the road.


We may need to turn your water off for a short time when we connect our new pipes to the existing network. We’ll let you know if this is going to happen at least 48 hours beforehand, so you can plan ahead.

If any customers are likely to need any extra support during the work, they can join our Priority Services Register.

We have all sorts of services to help if needed. For example, if anyone is struggling financially, has an illness or disability or is looking after a child under five.

Find out more and sign up at southeastwater.co.uk/priorityservices


If you’d like to know more or you have any questions before the work starts, please contact us:

  • Call our advisors on 0333 000 0002
  • Email: customerservices@southeastwater.co.uk

Project updates

We’ll post regular updates on the project here as the work progresses.

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